Plant Image services customers Australia-wide.
We distribute to New Zealand and other countries, however, currently limit our e-Commerce capability to Australia only.
All shipping and freight is quoted in Australian dollars, AUD, ($) as negotiated with our third-party logistics partners including Australia Post.
For more information, please call Plant Image on +61 (0) 3 9466 4734 or email us via

Plant Image offers a courier service for retail custom orders, currently only available to Melbourne metropolitan customers.

We currently do not provide a "last mile of delivery" service option for customers, but are looking into this as our e-Commerce business and demand grows.

For more information, please call Plant Image on +61 (0) 3 9466 4734 or email us via

Plant Image supply and deliver quality installations to clients Australia-wide.
Should you seek a professional Measure & Quote, to include Delivery & Installation for custom orders, please contact us direct.

For more information, please call Plant Image on +61 (0) 3 9466 4734 or email us via


Customers can choose between standard and urgent delivery.

Collect @ Post:

Customers can have their items delivered to any of 240+ 24/7 Australia Post parcel lockers and 3500+ post offices.
Scheduled Delivery:
Customers can select from a number of date and time windows when placing their order.
Safe Drop:
Customers can nominate an alternative delivery location and still receive items requiring a signature when no one is home.

By using our delivery service, you agree to let our freight and company drivers use their best professional judgment as to whether purchased product can be safely left at the delivery address, should no one be there to receive delivery items. Plant Image can hold no liability for the product from this point onward.
If a delivery has been attempted unsuccessfully and requires a second or subsequent delivery to be made (e.g. You have provided us with an incorrect address, or no one is home during your selected delivery time and there is no safe place to leave the order) a redelivery fee may apply. You will be contacted before the arrangement is redelivered and given the option to pick the arrangement up from our Thomastown store. If Plant Image is in any way responsible for the redelivery, this redelivery fee will not apply.
If a security person or concierge is obligated to receive product on the recipient’s behalf, we cannot accept responsibility for the product from this point onward.

Contact us:
Contact us, Plant Image direct, to arrange the return. We will then email or post you a label, or arrange for Australia Post to collect the item. Fees will apply to you, the consumer, unless noted otherwise.
Print @ Post:
Allows customers who do not have access to a printer to print their return label – free of charge – at more than 3,800 Post Offices nationwide. 
Packaging at a Post Office: 
Enables Post Offices to provide your customers with complimentary packaging that you specify, which is then charged back to your account. 

Please note we do not deliver on Weekends or Public holidays.